Second Chance Hearing, Inc.of California

  • 1240 S. Westlake Blvd, Suite 113
    Westlake Village, California, 91361

    (805) 870-4498
    M-Th: 8:30AM • 4:30PM | F: 9AM • 4PM

Testimonials

  • 2015vcstarrcfavecc.png
  • 2014-vcstar-award.png
  • vc-star-2013-logo.png
  • readers-choice.png

I feel I need to write a recommendation because Sharla is by far the best audiologist I have seen in my 20 years of wearing hearing aids. She is so spectacular that I wish she was my doctor in every medical area of my life!

I’m only 54 and unfortunately have had hearing loss since my mid 30’s. It has affected so many areas of my day to day life. I couldn’t watch tv with my family and couldn’t hear half the conversations around me. I kind of shut down in crowds because I just couldn’t hear and why participate. It was really taking a toll on my psychological well being. I felt isolated a lot from conversations.

I came to Sharla with very expensive ( she said the Rolls Royce of hearing aids) and they just didn’t give me much clarity. I was ready to buy anything to help me hear and participate in life. She told me no need to buy new ones bc these ones are great. She made multiple adjustments and there is no comparison how I hear now compared to the last 15-20 years. She knew so many tricks and was patient and thorough. I’ve probably seen 5-6 different audiologist/ doctors over the years for my hearing and she is in her own league!

She even helped me figure out how to hear the TV! I bought every rabbit ear/ headphone device but she finally had a solution do I could watch tv with my family! I can not recommend her enough! Thank you so much Sharla for being the exceptional professional that you are!!

Diana ~Agoura, CA

Dr. Morales, thank you for helping me feel more a part of the world again now that I can hear better! You were so right on with the Phonak hearing aids and the compilot for my type of hearing loss. I was having real trouble hearing dialogue on TV even with a remote head set. Hearing someone on a cell phone was even worse since I would lose much of the conversation. Being in a group conversation I would lose half of the conversation and feel like an outsider. The Phonak system you suggested works great with the hearing aids being connected to my blue tooth so the voice goes directly into the hearing aids. With the TV connection I can now here dialogue easily since it too goes right into my hearing aids. I don’t miss anything now and I do not feel like an outsider in a conversation because I cannot hear well. This has given me a new lease on life both in business and socially. Thank you for all of that!

Art, Oak Park, CA

My hearing has been poor for several years. Analog hearing aids were not much help. I asked my primary physician and my ENT for recommendations. Both physicians enthusiastically recommended Second Chance Hearing. Dr. Alison Burks tested my hearing and recommended a hearing aid made by Phonak. One of my problems was listening to my wife while driving. Dr. Burks showed me how to shut out the noise from the road and the ventilation system with one easy click of a button while still being able to hear my wife’s voice. The monthly meeting of the Ventura County Writers Club usually draws an audience of 100. Some speakers are more skilled than others at using the microphone. As the speakers change I may have to adjust the volume. A click on one of the aids automatically changes the volume at both ears. I can hear the speakers clearly no matter where I sit in the audience. At home I keep the volume low. I hear my family and I can listen to the TV without the TV ears. The sound is so natural; I forget that I’m wearing my hearing aids.

Peter, Camarillo, CA

I recently had my hearing tested and bought hearing aids. Alison explained everything to me. She really knows her stuff. I was very pleased with how she explained things to me that I understood. Again she is great.

Ellen, Thousand Oaks, CA