Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you’ll likely need to visit your hearing professional to have the problem assessed. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want your hearing specialist to evaluate the extent of repairs needed.
Hearing Aid Repair
At Second Chance Hearing Inc we understand that your hearing aid can be a lifeline to the outside world, and if your device needs a repair, you want it to be completed as efficiently as possible.- Diagnose the problem promptly and efficiently
- Use state-of-the-art tools can bring your device back to life
Common hearing aid issues
You may try to turn the hearing aid on in the morning and find that there is no sound or you may find that the battery door has come unhinged. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, take the hearing aids to your hearing care professional. They are equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office setting in a short period of time; others may need to be sent to the manufacturer for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. Your hearing specialist will work as a liaison between you and the manufacturer should it require being sent away, to ensure you are up-to-date and know when you’ll be getting your devices back.
Drop Off Repair Service
Hearing aids, earmolds, and/or accessories can be dropped off for service from 7:30am to 4:00pm, with the exception of 12:00pm to 1:00pm (lunch hour), Monday through Friday in the Thousand Oaks location and Monday through Thursday in the Oxnard location. A drop off form detailing the problem as well as best contact name and phone number will be completed at time of the drop off. One of the audiologists will evaluate the item that was dropped off and will either repair it in the office or determine if factory repair is required. The contact person will be called within 24 hours with an update, specifically if the dropped off item is ready for pick up over the counter or if factory repair is required, and associated charges if applicable.
Hearing aid maintenance
One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, removing batteries at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. Remember to talk with your hearing care professional if you discover any kind of malfunction or damage to your device.